Roostly — Terms of Service

Last updated: August 28, 2026

Roostly is owned and operated by Sarang AI Technologies Inc. ("Sarang AI," "we," "us," or "our"), a corporation incorporated in Alberta, Canada. These Terms of Service are an agreement between you and Sarang AI Technologies Inc.

Accepting these terms. By creating a Roostly account, checking the box or tapping the button that says you agree to these terms, or otherwise using Roostly, you confirm that you have read and agree to these Terms of Service and to our Privacy Policy. If you don't agree, please don't create an account or use the app. If you're agreeing on behalf of a household or organization, you confirm you're authorized to do so, and "you" includes that household or organization. Your continued use of Roostly after we update these terms means you accept the updated version (see Section 17).

1. What Roostly is

Roostly is a home-management and maintenance application. Depending on the features you use, it may provide maintenance schedules and reminders, weather information and alerts, a Home Health Score, document and photo organization (Digital Binder, Home Inventory, Emergency Passport), household task-assignment labels, and AI-generated answers, recommendations, or image/document analysis (currently powered by Anthropic's Claude). Weather figures and maintenance rules used to build your schedule are supplied to the AI by Roostly's own systems rather than invented by the AI itself, but the resulting text may still contain errors, omissions, or inaccurate interpretations — see Section 4 for the full limits on what Roostly promises.

2. Your account

3. What we ask of you

4. Important limits on what Roostly promises

The maintenance schedule is guidance, not professional advice. It's generated from historical weather patterns and general maintenance rules — it isn't a substitute for a licensed inspector, contractor, or engineer, and Roostly isn't responsible for damage, cost, or injury that results from following (or not following) a suggested task.

AI-generated content can be wrong. Schedule text, Ask Roostly answers, and scan results (appliance recognition, document analysis) are generated automatically and may be inaccurate or incomplete. Never rely on them for anything safety-critical — electrical, gas, structural, plumbing, or anything else where a wrong answer could cause injury or property damage. Get a professional's opinion instead.

Using AI outputs. As between you and us, you may use the AI-generated text, answers, and analyses Roostly returns to you for your own home-management purposes. Because AI generates responses from patterns, other users may receive similar or identical responses, and we don't promise any output is unique to you or free of resemblance to third-party material. You're responsible for how you use any output, including checking it before you act on it and making sure your use doesn't infringe anyone's rights or break the law. Don't submit content to an AI feature that you don't have the right to submit.

Weather data is historical, not a guarantee of future weather. Actual conditions in any given year can differ from the historical average.

Roostly is not an emergency service. It does not continuously monitor your home, and push notifications and weather alerts may be delayed, unavailable, or inaccurate. Don't rely on Roostly as your only source of emergency, weather, fire, flood, gas, or safety information — use official emergency services and local authorities for that.

You act at your own risk. You are solely responsible for deciding whether to attempt any maintenance step, utility shutoff, or emergency action described in Roostly, and you do so at your own risk. The shutoff locations, "what to do first" steps, and other emergency guidance in the app (including the Emergency Passport) are a convenience reference — not a substitute for calling 911 or your local emergency, fire, gas, or utility services, and not a substitute for a qualified professional. If you smell gas or suspect any life-safety hazard, leave the area and call 911 first. To the fullest extent permitted by law, you assume all risk of property damage, loss, or injury arising from following, misfollowing, or being unable to follow any step, instruction, or information provided through Roostly.

We work to keep the service available and your data intact, but as with any software, things can break — including for reasons beyond our control, like an outage at one of our infrastructure providers, a natural disaster, or an internet-wide incident. We recommend using the built-in data export regularly if this information matters to you.

5. Your data

You own the information you put into Roostly. See our Privacy Policy for the full detail on what we collect and why. By uploading or submitting content, you represent that you own it or have the rights needed to submit it and to grant this license. You grant us — and the service providers we use to run Roostly (such as our AI, storage, and malware-scanning providers) — a limited, non-exclusive license to host, store, copy, process, and transmit that content only as necessary to provide, secure, and maintain the service, comply with the law, and fulfill our Privacy Policy — including, where a feature requires it, sending specific content to an AI provider to generate a response you requested (see our Privacy Policy's "AI-generated content" section for what is and isn't used to train AI models). You can export everything tied to a home at any time from the Binder screen — we built this in deliberately, so you're never locked in. To delete your account entirely, use Delete account in the app's account menu (confirm with your password), or contact us at [email protected] if you'd rather we do it for you. Deleting your account and cancelling your subscription are separate actions — cancel your subscription through Google Play or Apple before deleting your account. On Android, we do attempt to cancel an active Google Play subscription as part of deletion, but this isn't guaranteed to succeed and isn't confirmed back to you if it fails — verify its status in Google Play. On iOS, we do not attempt to cancel an active App Store subscription — Apple doesn't allow us to do that on your behalf. Either way, if you don't cancel it yourself, you may continue to be billed.

6. Subscriptions and payment

Roostly is a paid subscription service: USD $4.99/month for the Homeowner plan, or USD $9.99/month for the Landlord plan (up to 5 homes), after a 7-day free trial. These are reference prices — Google Play or Apple's App Store shows your actual price in your own local currency at checkout. Your payment is handled directly by Google Play Billing (Android) or Apple's App Store (iOS) — Roostly never sees or stores your card number or other payment details.

App Store note (iOS users). If you downloaded Roostly from Apple's App Store, these terms are between you and Sarang AI Technologies Inc., not Apple. Apple isn't responsible for Roostly or for supporting it and has no warranty obligation for it; any claim that Roostly fails to conform to a warranty is our responsibility, not Apple's. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you're not located in a country subject to a U.S.-government embargo or designated "terrorist-supporting," and that you're not on any U.S.-government restricted-party list.

7. International users

Roostly is available to users in many countries, and your subscription price is shown to you in your own local currency by Google Play or Apple's App Store. Using Roostly from outside Alberta, Canada (where Roostly is operated from — see Section 14) doesn't reduce your rights — if the law where you live gives you protections beyond what's written here (for example, a statutory cancellation or "cooling-off" period for online purchases, or limits on what liability can be disclaimed), those local protections still apply, and nothing in these terms is meant to override them. Where our practical policies above (like the refund policy in Section 6) are more generous than what local law requires, you get whichever is better for you.

8. Disclaimer of warranties

To the fullest extent permitted by law, Roostly is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We don't warrant that the app will be uninterrupted, error-free, or completely secure, or that maintenance schedules, AI-generated text, cost estimates, or any other output will be accurate, complete, or suitable for your specific home. Nothing in this section limits any warranty that can't be excluded or limited under the law where you live — some jurisdictions don't allow the exclusion of implied warranties, so some of the above may not apply to you.

9. Limitation of liability

To the fullest extent permitted by law, Sarang AI Technologies Inc. won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the app — even if we've been advised of the possibility of those damages. Where liability can't be excluded, our total liability to you for any claim arising out of or related to Roostly, in the aggregate, will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) $100 CAD. This limitation applies regardless of the legal theory the claim is based on (contract, tort, negligence, or otherwise). Nothing in this section limits liability that can't be limited under the law where you live, including liability for death or personal injury caused by our negligence, or for fraud. These limits apply even if a limited remedy is found to have failed of its essential purpose.

10. Indemnification

You agree to defend, indemnify, and hold Sarang AI Technologies Inc. harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising out of: your violation of these terms; content you upload or submit; or your violation of any law or the rights of a third party. We'll let you know of any such claim, and you agree to cooperate with our reasonable requests in defending it. We may assume the exclusive defense and control of any matter subject to your indemnification, and you won't settle any such matter in a way that affects us or admits fault on our behalf without our prior written consent.

11. Intellectual property

Roostly — the app, its design, its branding, and the underlying software (excluding your own content) — is owned by us and protected by copyright and other intellectual property laws. We grant you a limited, personal, non-transferable, non-exclusive license to use the app for its intended purpose, for as long as your account is active. You may not copy, modify, distribute, sell, or reverse-engineer any part of the app, except where the law where you live specifically permits it despite this restriction. Any feedback or suggestions you send us about the app may be used by us without any obligation to you.

Copyright complaints (DMCA). We respect intellectual-property rights and expect our users to do the same. If you believe content stored in Roostly infringes your copyright, send a notice to [email protected] (subject line: "Copyright Notice") that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work you say is infringed; (3) identification of the material you say is infringing and enough detail for us to locate it; (4) your contact information; (5) a statement that you have a good-faith belief the use isn't authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf. We may remove or disable access to material that is the subject of a valid notice and, where appropriate, notify the user who uploaded it, who may submit a counter-notice. We terminate the accounts of users who are repeat infringers. Our designated agent for copyright notices is: Sarang AI Technologies Inc., attn. Copyright Agent, [email protected].

12. Term, suspension, and termination

These terms apply for as long as you use Roostly. You can stop using the app and delete your account at any time (Section 5). We may suspend or terminate your access if you materially breach these terms (for example, by abusing the trial system, uploading illegal content, or attempting to access another user's data), if we're required to by law, or if we discontinue the app entirely (Section 13) — where reasonably possible, we'll try to give you notice and a chance to export your data first. Sections that by their nature should survive termination (including Sections 5, 6, 8 through 11, and 14 through 18) continue to apply after your account ends.

13. Changes to the service

Roostly is actively developed, and features, pricing, and the specifics of how the maintenance schedule or AI features work may change over time as we improve the app. We'll try to give you reasonable notice of any change that meaningfully reduces what you get for your subscription price, but we don't guarantee that every feature available today will remain available indefinitely.

Pre-release features. Roostly is under active development, and some builds or features are offered on a testing, beta, or "early access" basis. Those may be incomplete, may change or be withdrawn, and may contain more bugs than a general release. They're provided "as is" for you to try, and the disclaimers and liability limits in Sections 8 and 9 apply to them fully. Please keep your own copies (via export) of anything important while using a test build.

14. Governing law and dispute resolution

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law rules. Subject to Section 7 (which preserves any mandatory local consumer-protection rights you have where you live) and to Section 15 (Arbitration) below, any dispute arising out of these terms or your use of Roostly will be handled in the courts located in Alberta, Canada, and you consent to that jurisdiction. If the law where you live requires disputes to be handled locally or through a different process, that local requirement applies instead, to the extent it can't lawfully be waived.

15. Arbitration and class-action waiver

PLEASE READ THIS SECTION CAREFULLY — WHERE IT IS ENFORCEABLE, IT AFFECTS YOUR LEGAL RIGHTS. It requires most disputes to be resolved by individual binding arbitration instead of in court, and it waives your right to a jury trial and to participate in a class or representative action. Section 15.5 tells you how to opt out, and Section 15.6 explains where this section does not apply to you.

15.1 Informal resolution first. Most disputes can be resolved quickly. Before starting an arbitration or court case, you agree to first contact us at [email protected] with a short description of the dispute and what you'd like, and to give us 60 days to resolve it in good faith. We'll do the same before bringing a claim against you. This step is a condition of starting a formal proceeding, and any limitation period is paused while it runs.

15.2 Agreement to arbitrate. Except for the claims described in Section 15.4, you and Sarang AI Technologies Inc. agree that any dispute, claim, or controversy arising out of or relating to these terms or your use of Roostly will be resolved by binding individual arbitration rather than in court. For users in the United States, the Federal Arbitration Act governs the interpretation and enforcement of this section, and the arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitrator decides all issues, except that a court decides whether Section 15.3 (the class-action waiver) is enforceable. Judgment on the award may be entered in any court with jurisdiction. For users outside the United States for whom this section applies, the arbitration is administered by the AAA's International Centre for Dispute Resolution (ICDR) under its rules then in effect, seated in Alberta, Canada, conducted in English before one arbitrator; the mandatory local law preserved by Section 7 still controls where it can't be waived.

15.3 Class-action and jury-trial waiver. You and Sarang AI Technologies Inc. agree to bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private-attorney-general, or other representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of a class or representative proceeding. You and we also waive any right to a jury trial where a dispute proceeds in court. If this class-action waiver is found unenforceable as to a particular claim or request for relief, then only that claim or request is severed and proceeds in court, and the rest of this section still applies to all other claims.

15.4 What is not covered. This section does not require arbitration of: (a) a claim brought in a small-claims court, so long as it stays there and proceeds on an individual basis; (b) a request for an injunction or other equitable relief to stop infringement or misuse of intellectual property; or (c) any claim that applicable law says cannot be arbitrated.

15.5 Your right to opt out. You can opt out of this Arbitration and class-action waiver section within 30 days of first accepting these terms (or of this section first being added to terms you already accepted) by emailing [email protected] from your account email with the subject line "Arbitration Opt-Out" and your account email address. Opting out affects only this Section 15 — the rest of these terms, including Section 14, still apply, and disputes would then be handled in the Alberta courts as described there.

15.6 Where this section does not apply. Some jurisdictions do not permit a pre-dispute agreement to arbitrate, a class-action waiver, or a jury-trial waiver to be enforced against a consumer — this includes consumers in certain Canadian provinces and in a number of other countries. If you are such a consumer, this Section 15 does not apply to you to the extent your local law prohibits it, and Section 14 and your mandatory local rights under Section 7 apply instead. Nothing in this section overrides a protection that cannot lawfully be waived where you live.

15.7 Arbitration fees and location. For claims covered by this section, we will pay the arbitration filing and arbitrator fees to the extent the administering rules require, and we won't seek our attorneys' fees from you unless the arbitrator finds your claim was frivolous. Any in-person hearing will take place where you live, or you may choose to arbitrate by phone, video, or on the documents alone. The arbitrator can award the same individual relief a court could and must follow these terms.

15.8 Coordinated claims. If 25 or more similar arbitration demands are filed against us by or with the help of the same lawyers or a coordinated group, we and you agree they'll be administered in staged batches of up to 50 at a time — a first batch of bellwether cases is arbitrated and resolved before the next batch is filed or any related fees come due — so the process stays efficient and fees stay proportionate. Any applicable limitation period is paused for the claims awaiting their batch. If this provision is found unenforceable for a set of claims, those claims proceed in court on an individual basis.

16. General provisions

If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision isn't a waiver of it. These terms, together with our Privacy Policy, are the entire agreement between you and us about your use of Roostly. We may assign these terms — for example, if Sarang AI Technologies Inc. transfers or reorganizes the business, or is acquired — and they'll continue to bind you under the new operator; you may not assign your own account or these terms to anyone else.

Trade compliance. You confirm you're not located in a country subject to comprehensive Canadian, U.S., or other applicable sanctions, and that you're not on a restricted-party or denied-persons list. You agree not to use Roostly in violation of any applicable export-control or sanctions law.

Events beyond our control. We're not responsible for any failure or delay caused by events beyond our reasonable control — including outages at infrastructure providers, natural disasters, war, labor disputes, government action, or internet-wide incidents.

Notices. We give you notices by email to your account address or by in-app message; you give us notices at [email protected]. A notice is considered received the day it's sent electronically.

17. Changes to these terms

We may update these terms as the app changes. If we make a material change, we'll make a reasonable effort to let existing users know before it takes effect — for pricing or subscription changes specifically, we'll give you notice before the change applies to your account.

Your continued use of Roostly after an update takes effect means you accept the updated terms. If you don't agree, please stop using the app; you can delete your account at any time. Where a change materially affects an already-accepted agreement (such as this dispute-resolution section), we may ask you to review and accept the updated terms in the app before continuing.

18. Third-party and affiliate links

Some features open links to third-party sites — a Google search, a local weather site, or (via "Shop for supplies" on a task) an Amazon product search. As an Amazon Associate, we earn from qualifying purchases made through Shop-for-supplies links, at no additional cost to you — this is a plain search for the task's title, not a live deals feed or a personalized recommendation. We don't control, and aren't responsible for, the content, accuracy, availability, or privacy practices of any third-party site these links take you to.

19. Contact

Sarang AI Technologies Inc. Questions about these terms: [email protected]